A little bit about how it works

Appointments

We try our best to get you an appointment that works for you and your child’s schedule. We make every effort to see you at that specific time. To help with scheduling, we will attempt to contact you to confirm your child’s appointment in advance. If you need to reschedule, please let us know with at least a 48 hour notice. This helps make appointments available for others. We know emergencies happen and kids get sick, please call our office as soon as possible to reschedule.

If you are more than 10 minutes late, we may have to reschedule your appointment. We will do our best to accommodate you in the schedule, but we also do not want get behind for those who are on time for an appointment. If you know you will be late, please call ahead and we will do our best to fit you in. We strive to not get behind ourselves, but some kids may require a little extra attention. If we are running more than 10 minutes late, we will be happy to reschedule your appointment if you are not able to wait.

Because our office is pediatric only, it is best for younger children and patients with longer appointments to be seen earlier in the day when they aren’t so tired. This may conflict with school schedules, but we will be happy to write a note to the child’s school so the missed time is excused.

Payments and Insurance

Payment is expected at the time services are rendered. For those without insurance, full payment is due at the time of service. For your convenience, we accept cash, Care Credit, Visa, Master Card and Discover.

We accept several major dental insurances. If we have received all of your insurance information on the day of your appointment, we will be happy to submit a claim on your behalf. Please be familiar with your plan and be prepared for any amount that may not be covered, such as a co-pay. Please contact your insurance or contact us prior to your first appointment to ensure you have coverage with our office. Please keep us informed if any insurance changes occur.